Peer Services in Crisis Care Specialization Training

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Training Modality: Cohort Style with Self-Paced Individual Learning
Training Length: 40 hours (30 hrs. live webinar/10 hrs. self-paced)

Pacific Clinics recognizes that Peers play a critical role in crisis situations. Peers can link people in crisis to necessary services and support continuing care. They are a critical component of the interdisciplinary teams providing the engagement necessary for individuals to feel supported and understood during their time of greatest need.

Peer Services in Crisis Care can complement clinical services and help individuals in crisis.  The inclusion of peer support workers in crisis care helps facilitate a trauma-informed response and recovery-oriented and strengths-based approaches. Peer support workers demonstrate that recovery is possible and act as an advocate for the individual. This may help improve outcomes, such as reduced trauma and agitation, increased trust, reduced hospitalizations, and emergency department usage for mental and/or substance use disorders, reduced recurrence of symptoms, and decreased recidivism.

The following are the three categories and their core competencies for peer services for in crisis care. Please note that situations can be fluid and escalate or de-escalate quickly from tension to crisis and back. The Peer support skills needed for this specialization carry across the artificial boundaries of these categories.

Prevention

• Pathways to Crisis
• Prevention, De-Escalation, and Crisis Resolution
• Engagement and Resource Connection / Navigation
• Person-Centered Trauma-Informed
• Co-occurring disorders of mental health and substance use

During Crisis

• Conflict Resolution
• Person-Centered Trauma-Informed
• Co-occurring disorders of mental health and substance use
• Crisis and special populations

Post-Crisis / Recovery / Ongoing Peer Support

• Crisis planning and support
• Self-awareness and self-care